24HR Call Center
Rapid Spill Response® – 24HR Call Center
When you experience an emergency spill, you urgently need to get hold of you 24HR Spill Response Service Provider,
You don’t want to be placed on hold or listen to a pre-recorded message.
Dedicated Call Center – 24/7/365.
- Calls are taken by an operator and routed to the correct department for fast and effective solutions.
- Active Emergency number 24/7 for an Authorised client representatives to contact us in an Emergency spill, hazardous substance or chemical release;
- Client also have a 24/7 general inquiry number available, if clients want to order stock or inquire about the products and company;
- All emergency calls are logged and escalated to standby technicians, owners and manager’s are notified in real time of the emergency incidents;
- A communications group is created that includes the Authorised client representatives, to keep them up to date on the status of their emergency incident;
- Authorised client representatives are kept up to date on the events related to the Emergency Spill Response incident.